News
05/04/2011 - Development of White-Label Website will Enhance Home 3's Service Proposition
Home 3 are currently developing a new white-label website offering business partners an online distribution channel for the sale of Home 3 policies. This is a natural extension of our voice channel and will bring Home 3 inline with current technologies and competitors. The website will provide Home 3 with the opportunity to extend offerings to existing partners and improve our overall proposition.
The proposed website will deliver partner benefits, offering the complete end to end online customer journey and the ability to brand the site to support a partner's corporate identity. Customers will benefit from improved customer experience and satisfaction by delivering a means to fulfil customer applications other than through the contact centre.
Once developed, the website will act as a sales tool, promoting products to customers and will also facilitate the purchase of a policy via a checkout process. Data will be captured securely and customers will receive automatic fulfilment online. The website will be fully interactive allowing Home 3 to add and edit products and setup new partners as required.
