News

05/04/2011 - Cold Snap Leads to Increase in Emergency Claims

December 2010 will go down in the record books as the coldest December ever in many parts of the country. The result of the severe weather left a lot of people stuck without any heating. The knock on effect created a flood of claims to insurance providers across the UK as customer's homes were in chaos.

The most common cold weather claims which insurers experienced were;

  • - Burst pipes which lead to internal flooding
  • - Heating and hot water failures
  • - Electrical failures
  • - Split water tanks

  • A study by the Association of British Insurers found that during December’s big freeze, insurers helped over 450,000 customers.

    Each day they dealt with over 12,000 claims, totalling £38 million, for policyholders who suffered damage to their homes, businesses, and vehicles.

    Of the property claims, 103,000 were for burst pipe damage, costing £680 million, with the total up 35% on the amount paid out for burst pipes during the whole of the 2009 winter.

 

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